Privacy Policy

1. Introduction

Cyber Scale LLC (“Cyber Scale,” “we,” “us” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it and the choices available to you.

By using our website, submitting information through our forms or otherwise communicating with us, you acknowledge that your information may be handled in accordance with this Privacy Policy.

2. Information we collect

We may collect information that you provide directly, information collected automatically when you use our website and information received from third-party business sources where permitted by law.

Information you provide directly

When you contact us, complete a form, register for an event, request information, subscribe to communications or otherwise engage with Cyber Scale, we may collect information such as:

• Name
• Business email address
• Phone number
• Company or organisation name
• Job title
• Country or region
• The reason for your enquiry
• Any message, comment or information you choose to provide

Information collected automatically

When you visit our website, we may collect technical and usage information such as your IP address, browser type, device type, pages visited, referring pages, timestamps and interactions with our website.

Cookies and similar technologies

We may use cookies, tracking pixels and similar technologies to operate the website, understand usage, improve performance, support analytics and personalise communications. You may be able to control cookies through your browser settings or through any cookie management tools made available on the website.

Information from third-party sources

We may receive business contact information from public sources, partners, event organisers, data providers or other sources where permitted by law. We use this information to maintain accurate records, understand business interests and communicate with relevant business contacts.

3. How we use personal information

We may use personal information for the following purposes:

• To respond to enquiries and requests
• To provide information about Cyber Scale services, events, content and initiatives
• To manage relationships with clients, partners, prospects and community members
• To process event registrations, expressions of interest or other requests
• To improve our website, communications, content and services
• To maintain accurate business records in our CRM and related systems
• To send administrative, operational or marketing communications where permitted
• To detect, prevent and respond to security, fraud, abuse or technical issues
• To comply with legal, regulatory and contractual obligations

4. Marketing communications

We may send you business communications about Cyber Scale services, events, insights or related topics where you have provided consent or where otherwise permitted by law. You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

Even if you opt out of marketing communications, we may still send you non-marketing messages relating to an enquiry, service, transaction, event registration or legal requirement.

5. How we share personal information

We do not sell personal information. We may share personal information with:

• Cyber Scale employees, contractors and authorised representatives who need access for business purposes
• Service providers who support our website, CRM, email, analytics, hosting, security, communications or business operations
• Event, marketing or technology partners where relevant to your enquiry or where you have requested such engagement
• Professional advisers, auditors, insurers or legal representatives
• Government authorities, regulators, courts or law enforcement where required or permitted by law
• A successor entity in connection with a merger, acquisition, restructuring or sale of assets

Where we use service providers, we expect them to handle personal information only for authorised purposes and with appropriate confidentiality and security measures.

6. International processing

Cyber Scale may use systems and service providers that store or process information in the United States and other countries. By using our website or submitting information to us, you acknowledge that your information may be transferred to and processed in countries outside your location.

7. Security

We use reasonable technical, administrative and organisational safeguards designed to protect personal information against unauthorised access, use, disclosure, alteration or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business records, respond to enquiries, manage relationships, comply with legal obligations and resolve disputes.

When personal information is no longer required, we will delete, anonymise or securely dispose of it in accordance with applicable requirements and operational needs.

9. Your privacy choices and rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of or restrictions on the use of your personal information. You may also have the right to withdraw consent or object to certain processing activities.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding to certain requests.

10. Children’s privacy

Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child, we will take reasonable steps to delete it.

11. Third-party websites and services

Our website may link to third-party websites, platforms, resources or services. We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.